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RRC Privacy Policy Data

RRC Privacy Policy Data

Type of Data

Purpose

Legal Basis for Processing

Duration it will be retained

The contact details of anyone purchasing a product or service from RRC (including delegates attending our courses and the booker /invoice payer where these are different)

Details of the contract and terms and conditions between you and RRC, including your Learning Agreement and relevant correspondence and actions to collect debts if required

To manage the services you have contracted to receive and to ensure that we provide you with the service we have contracted to provide

Contract

For 7 years after the expiration of the current contract

Your usage of any product or service you have purchased from RRC

To monitor fair usage and your progress

Contract

For 7 years after the expiration of the current contract

Communications to/from you including recorded phone messages, e-mail messages or postings made on our forums

To manage the contract

Contract

For 7 years after the expiration of the current contract

Communications to/from relevant awarding bodies regarding your studies or assessments

To manage the contract

Contract

For 7 years after the expiration of the current contract

Details of any medical illnesses or disabilities where this is relevant to your studies or required by an Awarding Body.  Note this is considered “special category data” and is subject to further protection.

To ensure that you are not disadvantaged in your studies or assessment as a result of a verifiable medical issue

Consent / Contract

For 7 years after the expiration of the current contract

The contact details of anyone enquiring with RRC and the booker/invoice payer where these are different

To bring to your attention courses which may be of interest to you

Consent / Legitimate interests

We review this data on a 3 year cycle 

Photos and videos of delegates

For promotional purposes

Consent

For as long as you consent for us to do so

Your IP address, operating system and browser type and details of website tracking and visitor behaviour

 

Full details of our policy on cookies can be found here

To facilitate the improvement of our online services and for system administration

Consent (by acceptance of the use of cookies)

For as long as you consent for us to do so


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