ISO 9001 Courses


ISO 9001 Courses

ISO 9001 Courses Image

ISO 9001 is the world’s most recognised quality management system standard, and a powerful business improvement tool. ISO 9001 is not just for large organisations, it can benefit any size organisation. Benefits include being able to continually improve, reduced costs and more satisfied customers.

ISO 14001 and ISO 45001
Courses available
RRC Quality Management Step Notes. Concise guide to QMS - Download now for only £10.80

RRC offer three ISO 9001 (2015) courses

  • Introduction to ISO 9001 (2015) Quality Management - 1-day
  • ISO 9001 (2015) Internal Auditor - 2-day
  • IRCA Certified ISO 9001:2015 Lead Auditor - 5-days

BSI ISO 9001 Training Venues

Aberdeen, Belfast, Birmingham, Cardiff, Crewe, Exeter, Edinburgh, Glasgow, London, Maidstone, Newcastle, Northampton, Nottingham, Reading, Sheffield, Swindon, Windsor, York

1 day course – BSI Venues

The Introduction to ISO (2015) Quality Management course provides a good understanding of ISO 9001 and all areas of quality management and its importance in securing future business and stakeholder confidence. It is suitable for those:

  • Who need to understand ISO 9001 and how it works
  • With responsibility for implementing quality management systems
  • With an interest in quality management systems
  • Starting their career in quality management

Course Content

The Introduction to ISO 9001 (2015) Quality Management course will cover:

  • How to develop quality system standards within your organisation
  • The ISO 9000 structure and route to certification
  • All areas of ISO 9001 (2015)
  • The importance of ISO documentation
  • An overview of our certification procedures

Course Outcomes

On completing the course delegates will:

  • Have a better knowledge of ISO 9001 and what it means
  • Understand the structure of ISO 9001
  • Know how to establish and maintain the highest standards of quality management
  • Be able to share understanding of the importance of quality standards to your organisation


There is no formal assessment for the Introduction to ISO 9001 (2015) Quality Management course.

A certificate of attendance is issued to those attending the course.

2 day course - BSI Venues

The ISO 9001 (2015) Internal Auditor course provides the skills to monitor and improve your quality management system. Regular monitoring of quality standards will help achieve and maintain international ISO 9001 certification, and this course will equip you with the skills to tailor your own internal audit framework. Workshops, presentations and role-play activities will provide solid knowledge of quality standards auditing. This course is ideal for:

  • Staff responsible for conducting internal audits
  • Those who want to monitor quality management system performance

Course Content

The ISO 9001 (2015) Internal Auditor course covers:

  • A comprehensive overview of the ISO 9001 (2015) series 
  • How to set objectives for, plan and perform a quality standards audit
  • The implications of employee behaviour on quality management audits
  • Confidential reporting of findings and corrective action

Course Outcomes

On completion of the course delegates will:

  • Be better equipped to maintain compliance with ISO 9001 (2015) requirements
  • Understand which employees have quality management responsibilities and awareness
  • Manage risks and improvements to your quality management system
  • Be confident that your organisation can rely on qualified internal auditors


There is no formal assessment for the ISO 9001 (2015) Internal Auditor course.

A certificate of attendance is issued to those attending the course.

IRCA Certified ISO 9001:2015 Lead Auditor Training Course

2 day course – BSI Venues

The IRCA Certified ISO 9001:2015 Lead Auditor Training Course (A17955) teaches the principles and practices of performing first, second and third-party audits for quality management systems against ISO 9001 (2015). This course is essential for quality professionals, management representatives, quality managers & directors and consultants.

Course Content

The IRCA Certified ISO 9001:2015 Lead Auditor Training Course course will cover:

  • Knowledge
    • The purpose of quality management systems
    • Quality Management System standards
    • Management system audits
    • Third-party certification
    • The role of an auditor
  • Skills
    • Planning
    • Conduct
    • Reporting
    • Audit follow up (to establish conformity with ISO 19011 (and ISO 17021, where appropriate))

Course Outcomes

By attending the IRCA Certified ISO 9001:2015 Lead Auditor Training Course

  • Your company will be able to check its conformance with the requirements of ISO 9001
  • Your business will have in-house knowledge and skills to undertake and lead a quality management systems audit at a supplier/subcontractor
  • Your organisation will benefit from having the ability to conduct regular ISO 9001 audits to improve quality standards

Entry Requirements

Prior to attending the IRCA Certified ISO 9001:2015 Lead Auditor Training Course you will be expected to have:

  • Knowledge of the following quality management principles and concepts:
    • The Plan, Do, Check, Act (PDCA) cycle
    • The relationship between quality management and customer satisfaction
    • Commonly used quality management terms and definitions and the 8 Quality Principles, as given in ISO 9000
    • The process approach used in quality management
    • The Model of a Process-Based Quality Management System, the structure and content of ISO 9001
    • Knowledge of the requirements of ISO 9001 (gained through attending a requirements /Introduction course, or equivalent)

It will help your learning if you have previous management-system auditing experience e.g. internal auditing.


The IRCA Certified ISO 9001:2015 Lead Auditor Training Course is assessed by a written exam.

Submit Your Enquiry
  • Direct Line +44 (0)208 944 3100
  • UK Freephone 0800 756 9410
  • Skype rrctraining
Course Dates & Fees
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