ISO 9001 Courses

RRC in Partnership with BSI offer the following ISO 9001 courses throughout the UK:

ISO 9001 Requirements - 1 day
ISO9001 Implementation - 2 days
ISO 9001 Internal Auditor - 2 days
ISO 9001 Lead Auditor - 5 days (CQI and IRCA Certified)
Contact us on +44 (0)20 8944 3100 or email info@rrc.co.uk for all the latest information on this course

ISO 9001 is the world’s most recognised quality management system standard, and a powerful business improvement tool. ISO 9001 is not just for large organisations, it can benefit any size organisation. Benefits include being able to continually improve, reduced costs and more satisfied customers.

ISO 9001 Courses Accredited Centre 335
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ISO 9001:2015 Requirements

The 1 day ISO 9001:2015 Requirements course provides a detailed understanding of the key terms, definitions and requirements of ISO 9001:2015 and how the standard can help your organization to better meet customer needs.
It is suitable for those involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001:2015 QMS

ISO 9001:2015 Requirements - What you will learn

  • Importance and benefits of an ISO 9001:2015 QMS 
  • Key requirements, terms and definitions of ISO 9001:2015 
  • Structure of ISO 9001:2015, which incorporates the Annex SL common framework for management system standards 
  • Main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and the 7 management principles

ISO 9001:2015 Requirements - How will You benefit

This course will help you:

  • Identify the key requirements and benefits of ISO 9001:2015 
  • Manage quality and drive continual improvement 
  • Take steps to ensure that quality is at the heart of your organization 
  • Attract and retain customers by meeting their current and future needs better
A BSI certificate of attendance is issued to those attending the course.

ISO 9001:2015 Implementation

The 2 day ISO 9001:2015 Implementation course develops required skills to conduct a base-line review of your organization's current position and implement the key principles of ISO 9001:2015. Using a step-by-step approach, you'll learn how to develop an implementation plan, create necessary documentation, monitor your QMS and achieve continual quality improvement.
It is suitable for:

  • Anyone involved in the planning, implementing, maintaining, or supervising of an ISO 9001:2015 QMS
  • Those who want to learn how to interpret the requirements of ISO 9001
  • Managers or executives involved in delivering ISO 9001

ISO 9001:2015 Implementation - What you will learn

  • A typical framework for implementing ISO 9001:2015 following the PDCA cycle 
  • Considering key concepts and requirements of ISO 9001:2015 from an implementation perspective 
  • Implementing key concepts and requirements of ISO 9001:2015 
  • Specific documented information requirements of ISO 9001:2015 
  • Using gap analysis to conduct a baseline review of your current system

ISO 9001:2015 Implementation - How will You benefit

This course will help you:

  • Identify key benefits to your organization from implementing an effective QMS 
  • Develop a plan and determine the resources required for the implementation 
  • Apply good practice to the implementation using proven tools and techniques 
  • Implement a system that enables a better response to customer requirements and market changes 
  • Provide products and services that consistently meet customer needs and enhance customer satisfaction
A BSI certificate of attendance is issued to those attending the course and you will gain 16 CPD points on completing the course.

ISO 9001:2015 Internal Auditor

The 2 day ISO 9001:2015 Internal Auditor course develops the necessary skills to assess and report on the conformance and effectiveness of organizational processes in relation to ISO 9001:2015. You’ll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities.
It is suitable for anyone involved in the auditing, maintaining or supervising of an ISO 9001:2015 QMS.

Prerequisites

You should already have a good knowledge of ISO 9001:2015 requirements, and the key principles of a QMS. If not, we strongly recommend you attend our ISO 9001:2015 Requirements course (or equivalent).

ISO 9001:2015 Internal Auditor - What you will learn

  • You’ll have the knowledge to: 
    • Explain the guidelines of auditing management systems according to ISO 19011:2018 Guidelines for Auditing Management Systems 
    • Describe the application of these guidelines to auditing ISO 9001:2015 
  • You’ll have the skills to: 
    • Initiate the audit 
    • Prepare and audit activities; complete the audit 
    • Prepare and distribute the audit report 
    • Audit follow-up

ISO 9001:2015 Internal Auditor - How will You benefit

This course will help you:

  • Recognize areas your Certification Body (CB) will be generally looking for to comply with generic internal auditing requirements in management system standards. This will include the meanings and intention of certification criteria and associated theories, methodologies, techniques or tools
  • Prepare, conduct and follow-up on audit activities 
  • Identify and apply the benefits and requirements for an ISO 9001:2015 Quality Management Systems (QMS) internal audit 
  • Gain the skills to assess an organization’s capability to manage its QMS 
  • Write factual audit reports and assess corrective actions
A BSI certificate of attendance is issued to those attending the course.

ISO 9001:2015 Lead Auditor

The 5 day CQI and IRCA Certified ISO 9001:2015 Lead Auditor Training Course (17955) course provides the knowledge and skills required to undertake and lead a successful management systems audit.
It is suitable for anyone with the need to audit an organization's ISO 9001:2015 QMS.

Prerequisites

You should have a good knowledge of ISO 9001:2015 and the key principles of a QMS. If not, we strongly recommend you attend our ISO 9001:2015 Requirements course. It will also help if you have attended an internal or lead auditor course or have experience with conducting internal or supplier audits.

CQI and IRCA Certified ISO 9001:2015 Lead Auditor Training Course (17955) - What you will learn

  • Knowledge:
    • Explain the purpose of a QMS, QMS standards, Management system audit, Third-party certification, Business benefits 
    • Explain the role and responsibilities of an auditor to plan, conduct, report and follow-up a QMS audit in accordance with ISO 19011, and ISO/IEC 17021, as applicable 
  • Skills 
    • Have the skills to Plan, Conduct, Report, and Follow-up an audit of a QMS to establish conformity (or otherwise) with ISO 9001 and in accordance with ISO 19011, and ISO/IEC 17021, as applicable

CQI and IRCA Certified ISO 9001:2015 Lead Auditor Training Course (17955) - How will You benefit

This course will help you:

  • Identify the aims and benefits of an ISO 9001:2015 audit 
  • Interpret ISO 9001:2015 requirements for audit application 
  • Plan, conduct and follow-up auditing activities that add real value 
  • Grasp the application of risk-based thinking, leadership and process management 
  • Access the latest auditor techniques and identify appropriate use 
  • Build stakeholder confidence by managing processes in line with the latest requirements

Assessment

The course is assessed by a 2 hour written exam to test your knowledge and understanding. You will also gain 40 CPD points on completing the course.

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ISO 9001 system Classroom

  • ISO 9001 Requirements - 1 day
  • ISO 9001 Implementation - 2 days
  • ISO 9001 Internal Auditor - 2 days 
  • ISO 9001 Lead Auditor - 5 days (CQI and IRCA Certified)

Classroom Learning with RRC & BSI

  • Expert teaching from highly experienced BSI trainers.
  • Venues - 16 UK venues
  • Professional training environment - providing the perfect environment to learn with refreshments throughout the day including lunch.
  • Detailed course notes
  • Internationally recognized BSI Training Academy certificate

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