RRC's popular Step Notes are concise guides that give a comprehensive overview of the topic at hand. They are useful for practitioners as quick reference guides and for students as invaluable reference during their studies. Step Notes are available as either printed A5 booklets or e-booklets (which can be downloaded to your computer or mobile electronic device).
Health and Safety Law Step Notes
A guide to some of the key concepts with regards to health and safety law, RRC's Health and Safety Law Step Notes provide an alphabetical reference guide to basic legal terms and pieces of legislation that are relevant to those involved in health and safety. If you want to know how the appeals procedure works in a criminal case, what an ACoP is, or who is considered a "responsible person" under the Regulatory Reform (Fire Safety) Order 2005, then this is the reference guide for you.
- Printed Book: £15.00
- e-Book: £12.00 +VAT (£14.40)
Environmental Step Notes
A guide to some key environmental issues and terms, RRC's Environmental Step Notes include a glossary providing definitions of technical terms, as well as a general guide to statutes and regulations that moderate environmental problems such as air, water and land pollution. It also provides a brief account of some organisations and associations that monitor and regulate environmental issues.
- Printed Book: £15.00
- e-Book: £12.00 +VAT (£14.40)
Occupational Health and Hygiene Step Notes
A guide to the key issues and concerns arising in occupational health and hygiene, RRC's Occupational Health and Hygiene Step Notes is a comprehensive booklet which includes information on: general aspects of occupational health and hygiene; the categories of occupational health hazards; measurement and evaluation techniques; prevention and control measures; and personal protective equipment. It also includes a list of the main regulations in the UK and a glossary of important terms.
- Printed Book: £15.00
- e-Book: £12.00 +VAT (£14.40)
Quality Management Step Notes
A guide to the fundamentals of quality management and quality procedures, RRC's Quality Management Step Notes is a reference booklet designed to provide answers to questions such as: "how do you define quality?"; "what is total quality management?"; and "how can zero defects be achieved?"
It is ideal for quality practitioners, managers, and those interested in taking on additional responsibilities for quality management at work. It includes a list of useful abbreviations, a glossary of terms and helpful information on a range of quality issues.
- Printed Book: £15.00
- e-Book: £12.00 +VAT (£14.40)
Business Communications Step Notes
A guide to the general principles relating to business communications and staff relations, the RRC Business Communications Step Notes outline some of the issues you need to think about when communicating with others at work. It covers topics including: the different types of communication; barriers to communication; adopting an appropriate writing style; managing time effectively; types of management style; meeting skills; etc.
- Printed Book: £10.00
- e-Book: £8.00 +VAT (£9.60)
Marketing Step Notes
A useful guide to key marketing terms and practices, RRC's Marketing Step Notes is a reference booklet which outlines key marketing terms, along with detailed definitions and information about best marketing practices. It covers: customer satisfaction; the Data Protection Act 1984; marketing communications and ethics; marketing models; and other subjects.
- Printed Book: £15.00
- e-Book: £12.00 +VAT (£14.40)
